How do I return an item?

If you are not completely satisfied with the product you purchased through Ferguson Cleaning Supplies or through BUYFCS.COM, we will do everything possible to make you happy.
Do to the sensitive nature of cleaning chemicals, we can not accept any chemicals for return or credit.
Unless otherwise clearly stated, all clearance items are new, un-used, un-opened, and in original packaging. Clearance items can not be returned for credit or refund.
We want you to be happy with anything you purchase, so we have a 7 day from shipping date return policy on products. All items for return must be in the original shipping packaging and in new unused condition. You are responsible for all shipping charges back to Ferguson Cleaning Supplies. All shipping return procedures must be followed. From the time we receive an approved return item, we will credit your acct. within 7 days.
  • Call customer service to get a return authorization number. 303-288-7070. We can not accept a return without a return authorization.
  • Pack the item in the original packaging and ship to:
    • Ferguson Cleaning Supplies
    • Attn: Shipping
    • 950 E 73rd Ave
    • Denver, Co 80229
  • Write the return authorization number on the box.
  • We suggest that you insure all packages shipped.
Thank you for your business!